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Archive for May 5th, 2019

Are Phone Services Dead? When It Comes To Memorable Customer ServiceFar From It

Reaching out to customers is a lot of work. Not only do you have to grab their attention, you also have to give them reason to stick around.

In today’s competitive world you have to use every tool in the book to secure that final sale. Creating a bad first impression or leaving a customer hanging in the middle of the sales funnel is a death knell to good business. A 24 hour answering service, while not an answer to all your concerns, is a great place to get started. No customer wants to invest in a business that doesn’t invest in them back, after all, and just providing a strong phone service can go a long way to show you care.

Customer service is a delicate balancing act. Let’s see what the phone service has to offer.

Customers Today Can’t Stand Talking On The Phone

If there’s one thing that turns customers away, it’s being forced to wait and wait on the phone. These statistics are so high it’s caused businesses to co

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